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FREQUENTLY ASKED QUESTIONS

Account - Why do I need one?

By creating an account, you can easily manage all your data​ and personal details. In this way, you can finish all your orders in a second.

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Delivery - How long will it take to receive my order?

If you order before 8.00 PM, Saya Elype will send the order by the next day. We expect a delivery time of 3 till 5 days. When you're order is above an amount of €75.00, you will receive free-delivery. 

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Payment methods - Can I pay with different methodes?

Saya Elype offers the next payment methodes: Apple Pay, iDeal and multiple creditcards like Visa, MasterCard and Amex. 

 

Privacy policy - How do you use my personal data?

Saya Elype is responsible for the use of personal data from customers.

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Refund and return policy - How do I return my order and what's next?

You can return your order in 14 days without any reason. But we do appreciate to fill in the form, so we can improve our service, items and your experience. After we have received your return, we will complete the refund within 14 days. 

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Size guide - What sizes do you offer?

All the items from our Saya Elype-collection are available in size XS, S, M, L and XL, except the accessories. These are only available in one size. 

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